About Us...and the Top 10 Reasons to Shop at e-cessorized.com and FAQ's
At e-cessorized.com, we are a dedicated team of "fashionistas" who have a true passion for fashion. Our products our sourced globally by our fashion experts and provided to you to fit the season, the style, and your choice at amazingly low price points. Combined with excellence in customer service and you've got the perfect blend in online shopping! See why below...
The TOP TEN reasons to shop at e-cessorized.com....
- Excellent Service ... we strive to have the best on-line service around…and we mean it! We not only want to earn your business, we want to keep it and keep you coming back by building a relationship. We will do our best to ensure your on-line experience at e-cessorized.com is an excellent one!
- Fashion Knowledge … our Customer Service Reps know fashion! We know accessories and we can help you put together any look! Send us a photo of your outfit and we'll suggest some accessory options for you! Try it...you'll like it!
- Great Product Selection ... that reflects current fashion colors and styles.
- Affordable Prices …amazing really! We believe that accessories are essential and that women should have many…many…many, accessories to complement clothing choices. Therefore, we keep our prices low to ensure that more accessories can be purchased at amazing, affordable price points to give more mix and match capability.
- Fast and Easy Ordering ... just go online and ordering can be done in minutes and delivered to your door in no time at all….well, a little time… but you know what we mean. e-cessorized offers many ways to find the product of your choice in less than one minute.
- Search capability … find what you’re looking for…and fast…through our on-line product search functions.
- Risk-free shopping ... our return policy is amazing…simply send it back within 30 days. We stand behind our products. If you are dissatisfied with your product…just send us an email and we'll give you instructions on sending it back. We want you to be satisfied and having you as a customer is more important than having a stringent return policy…so if not satisfied…send it back…we’ll give you a refund…and hopefully…you can order something else!
- Shop on our site with confidence ... our site is secure and we know that this is important to you. We ensure that credit card transactions are processed using the latest, most secure technology available and that personal data is secured.
- Savings, coupons and updates … e-cessorized offers many ways to receive free updates and special savings. Some of our customers' favorites include email updates with new products(on new products and special offers), other email notifications (we'll notify you when new styles are added or if we have a sale or special) and discounts.
- e-cessorized.com gives back to the community ...e-cessorized.com supports various charitable organizations by making donations and volunteering staff time; however, our very favorite charity is....Basically Babies. To learn more about this fantastic...and fashionable...charity, please go to http://www.basicallybabies.org/.
The Most Frequently Asked Questions (FAQ’s) for e-cessorized
- How do I make a purchase?
Making a purchase is very simple. Click on an item you would like to purchase and click on the “add to cart” button. You can now decide whether you would like to continue shopping, or proceed to checkout. You can view your shopping cart at any time during your shopping visit. While in your shopping cart, you can view items, change the quantities, and delete items. Once you proceed to check-out you may create an account, log in to an existing account or checkout as a guest.
- Do I need to log in to make a purchase?
No. You can make a purchase without creating an account, however, you can create an account at any time prior to making a purchase as well if desired. Either way, we’re happy to have you as a client!
- How soon will I get my order and how much will it cost?
Orders will be processed and shipped within 2 business days of receipt of the order. The shipping charges will automatically compute prior to the completion of your order. Shipping costs will vary depending on the total value of your order. Delivery within Canada will generally be between 3-5 business days using Canada Post. Out-of country shipments or those to remote locations within Canada may take longer than 5 days.
- Can I add an item after I have completed my order online?
No. It is important to make sure you have added all the items to your shopping cart before you proceed to checkout. Once you complete the checkout process, your order has been processed on your credit card, and cannot be changed. However, if you decide to purchase an additional item at this point, you can certainly create an additional order.
- How do I return or exchange an item?
If you are not fully satisfied with your order for any reason, you have 30 days to return it. The product must be unworn and in it's original packaging. Just send us an email and we'll send you instructions on how to send it back. Shipping costs on returns will be paid by the purchaser unless the product was defective or an incorrect item was shipped.
- Is my personal information kept private?
All of your information is kept confidential and secure. Please see our Privacy Notice located on the menu bar on the lower left hand side of the screen. It provides a full and accurate guide to your privacy, the collection and use of information, transaction security, and cookies.
- Can my purchase be gift wrapped?
Guess what?? They already are!! In fact, all items arrive in beautifully-patterned boxes or bags which are perfect for gift-giving…even if it’s just for giving a little gift to yourself! But...for protection, we also package all of our items in durable outside packaging to ensure that they will be delivered safely.
- What if I need extra help or advice about my purchase?
At e-cessorized.com it is our pleasure to help our customers with fashion questions, advice about products, and gift ideas. You can simply send an email to firstname.lastname@example.org for help and we will respond to assist you.
- How will my order be shipped?
All orders are shipped immediately via postal service and will arrive shortly…perfectly packaged and ready to wear!
10. What is the difference between a set and a group?
To make purchasing more convenient for our clients we sell many of our jewelry items in sets. A set consists of two to three items that match or can be worn together. A group, may contain a set, as well as a number of other fully coordinated and matched items that belong together. Although an individual might not wear all items of the group at the same time, purchasing a group ensures that all items within the group can be worn together or in any combination as we ensure that they are perfectly color and style-matched if they are placed in groups.